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Uses and gratifications

This theory assumes an active audience which chooses the texts it consumes and where individuals have differing reasongs for consuming these texts.

Blulmer and Katz:
  • Diversion - escape from everyday problems and routine
  • Personal relationships - using the media for emotional and other interaction
  • Personal identity - constructing their own identity from characters in media texts and learning behaviour and values
  • Surveillance - information gathering

Denis McQuail

  • Information - finding out about events, seeking advie, general interest
  • Learning - self-education, confidence through gaining knowledge
  • Personal identity - finding reinforcement for personal values, models of behaviour, celebrity identification, gaining insight into oneself
  • Integration and social interaction - gaining insight into circumstances of others, sense of belonging, social interactiom, companionship
  • Entertainment - escaping problems, relaxing, filling time, emotional release, sexual arousal

Richard Kilborn suggests the following reasons people watch soaps:

  • regular routine
  • social and personal interaction
  • sulfilling individual needs
  • identification with characters
  • escapsit fantasy
  • focus on topical, moral and social issues
  • appreciation of genre conventions

Criticisms of uses and gratifications theory:

  • simplistic
  • the texts that the audience consume choose from what is available